ETD

Decision-Making between Different Sized Choice Sets: How the Number of Available Options Affects Peak Satisfaction

Public Deposited

Many people enjoying having numerous options available to them, yet when it comes to making a choice, people prefer selecting from fewer options. Research has shown that people tend to have the greatest satisfaction when selecting from 10 available options in relatively simple decisions, however there is little research examining this phenomenon with complex decisionmaking. Results from an experiment using college students (N = 104) indicated that participants' outcome satisfaction ratings were the highest when there were seven or nine available options compared with three or five available options, yet their process satisfaction ratings followed an inverted U-shaped function with a peak at seven options. Directions for future research include systematically varying the complexity of the options offered as well as comparing simple versus complex decisions of the same domain. This could help researchers better understand how to increase consumer satisfaction.


MLA citation style (9th ed.)

Putnam, Creighton Taylor. Decision-making Between Different Sized Choice Sets: How the Number of Available Options Affects Peak Satisfaction. . 2011. dickinson.hykucommons.org/concern/etds/620a225c-5f17-4797-9d27-7f8afaeea134?locale=en.

APA citation style (7th ed.)

P. C. Taylor. (2011). Decision-Making between Different Sized Choice Sets: How the Number of Available Options Affects Peak Satisfaction. https://dickinson.hykucommons.org/concern/etds/620a225c-5f17-4797-9d27-7f8afaeea134?locale=en

Chicago citation style (CMOS 17, author-date)

Putnam, Creighton Taylor. Decision-Making Between Different Sized Choice Sets: How the Number of Available Options Affects Peak Satisfaction. 2011. https://dickinson.hykucommons.org/concern/etds/620a225c-5f17-4797-9d27-7f8afaeea134?locale=en.

Note: These citations are programmatically generated and may be incomplete.

Relations

In Collection: